Refund & Return Policy

Last Updated: 17 Jan 2026

At Agrigo India, we aim to provide high-quality agriculture products including seeds, fertilizers, pesticides, equipment, and farm tools. This Refund & Return Policy explains the conditions under which products may be returned, replaced, or refunded.

1. Products Eligible for Return or Replacement

You may request a return or replacement if:

You received a damaged or defective product.
You received an incorrect item (wrong product delivered).
The product has visible leakage, contamination, or tampering.
The product is expired at the time of delivery.

Note: Evidence (photo/video) must be provided within 24–48 hours of delivery.

2. Products NOT Eligible for Return

Due to the nature of agricultural goods, the following items are not eligible for return:

Opened or partially used packets of seeds
Pesticides or chemicals whose seals are broken
Fertilizers, soil, nutrients, or additives once packaging is opened
Products damaged due to improper storage after delivery
Equipment damaged due to mishandling or incorrect usage
Items purchased during clearance sale
Digital or membership-based services

This policy aligns with agricultural safety and regulatory guidelines in India.

3. Return Request Window

Return or replacement requests must be initiated within:

48 hours of delivery for seeds, fertilizers, pesticides
3 days for farm tools and accessories
7 days for machinery and equipment (manufacturing defects only)

4. Refund Methods

4.1 Refund to Original Payment Method

If eligible, refunds will be processed back to your:

UPI account
Bank account
Credit/Debit card
Wallets

Processing time: 5–7 business days after approval.

4.2 Refund to Wallet / Store Credit

For faster availability, refunds may also be issued as store credit usable on future purchases.

5. Replacement Policy

Replacements will be issued only when:

The product is defective or damaged.
The original item is returned (where applicable).
Stock of the replacement product is available.

If replacement is unavailable, a refund will be issued.

6. Cancellation Policy

6.1 Customer-Initiated Cancellation

You may cancel your order if it has not been shipped.

6.2 Cancellation After Shipping

Once shipped, the order cannot be cancelled and will fall under the return policy.

6.3 Cancellation by Agrigo India

We may cancel an order due to:

Product unavailability
Pricing or listing errors
Invalid delivery address
Failed payment verification

7. Refund Process

Step-by-step refund process:

Submit return request with photos/videos of the issue.
Our team reviews the request within 24–48 hours.
Pickup is arranged where applicable.
Item is inspected by quality team.
Refund/replacement is issued upon approval.

8. Important Notes

Refunds will not be issued if the buyer mishandles the product.
Weather, soil condition, or crop performance cannot be considered for refunds.
Agrigo India is not responsible for crop failure due to natural factors or incorrect usage.

9. Contact for Refund Support

If you believe you are eligible for a refund, contact us at:

Email: contact@agrigoindia.com

Phone: +91 6206007463

Website: https://agrigoindia.com

10. Changes to This Policy

Agrigo India may modify this policy at any time. Updated versions will be published on this page.